AI Disclosure

SoliVana Wellness Lab believes in being fully transparent about how we use artificial intelligence (AI) and machine learning technologies in our operations, services, and digital experiences. This page explains where and how AI is used at SoliVana, what it means for you as a client, and how we ensure that human judgment and care remain at the center of everything we do.

We use AI and related technologies in the following ways: 1. Personalized Program Recommendations. Our assessment tool uses guided questionnaire logic to match your responses with the most relevant SoliVana programs and experiences. This is a recommendation system, not a medical diagnosis. 2. Website & Digital Experience. We may use AI-powered tools to optimize website performance, analyze user behavior patterns, and improve the overall digital experience. This includes analytics, A/B testing, and content personalization. 3. Marketing & Communications. AI may assist in generating marketing content, email campaigns, and social media posts. All AI-generated content is reviewed by our team before publication. 4. Operational Efficiency. AI tools may help with scheduling optimization, inventory management, and customer service routing. Human staff always handle sensitive client interactions.

AI does not and will never: • Diagnose medical conditions or replace professional medical advice • Make treatment decisions without human oversight • Handle sensitive health information without proper safeguards • Replace the personal care and judgment of our trained practitioners • Make autonomous decisions about your wellness program without your input Every experience, program, and recommendation at SoliVana is designed and overseen by qualified human practitioners. AI supports our operations; it does not replace human expertise.

When you interact with AI-powered features on our website, we may collect anonymized data to improve the experience. We do not use your personal health information to train AI models. Any data shared with third-party AI service providers is subject to strict confidentiality agreements and data protection standards. We only work with providers who meet our privacy and security requirements. For complete details on how we handle your data, please review our Privacy Policy.

You have the right to: • Know when AI is being used in your interaction with SoliVana • Request human review of any AI-generated recommendation • Opt out of AI-driven personalization features where applicable • Ask questions about how AI impacts your specific experience If you have concerns about AI use at SoliVana, please contact us directly.

If you have questions about this AI Disclosure or how we use artificial intelligence at SoliVana Wellness Lab, please contact us: Business: SoliVana Wellness Lab Legal Entity: Inner Light Wellness LLC DBA SoliVana Wellness Lab Email: info@solivana.com Phone / Text: 650-564-4325 Address: 1922 El Camino Real, Redwood City, CA 94063